Just The Facts

Effective Date: Subject to change without prior notice. Always review the latest version on our website before making a purchase.

General Information

  • This Fact Sheet is an integral part of the Terms of Use for Breezy Promo's website and orders.
  • Review our Privacy Policy before placing an order.
  • In case of discrepancies, the Sales Terms and Conditions will take precedence over this Fact Sheet.

Purchase Order Confirmation

  • Orders are accepted only from qualified promotional product distributors.
  • Submit purchase orders to orders@breezypromo.com in .pdf format.
  • You will receive an order confirmation/sales invoice and a credit card authorization form. Review and return them promptly.
  • Contact us if you do not receive these documents within 24 hours of submitting your order.

Artwork Submission Guidelines

  • Submit artwork via email to orders@breezypromo.com or upload on our website.
  • Reference your purchase order number in the email subject line.
  • Black and white artwork must be camera-ready; color artwork should be four-color process at 300 DPI resolution.
  • Acceptable file formats: Corel Draw or Vector Art (.pdf, .ps, .ai, .eps). Other formats may delay processing.

Proofs

  • Production starts after final proof approval.
  • First paper proof in black and white is free; additional changes cost $10 per proof.
  • Proofs are computer-generated images and may not depict exact colors or sizes.
  • Errors on approved proofs are the customer's responsibility.

Typesetting

  • A closely matching available font will be selected unless otherwise specified.
  • Typesetting service is available for $20.

Normal Production Time

  • Standard production time is approximately 10-12 business days.
  • Additional time needed for decal production, complex artwork, color matching, and large orders.
  • Ensure adequate lead time for specific "in-hands" dates.

Imprint Information

  • All pertinent information must be sent in a single email or upload.
  • Choose light color inks for dark items for better contrast.

Overruns & Underruns

  • Orders may have up to 10% over or underruns due to manufacturing issues.

Cancellations and Changes

  • Orders in production cannot be canceled.
  • Cancellation charge: $25 plus incurred costs.
  • Changes and cancellations must be confirmed in writing.

Claims

  • Report claims within 15 calendar days of receiving goods.
  • Attach digital images or send samples for claims.
  • Reprints or merchandise credits will be issued as appropriate.
  • Returns require an RA#.

Pricing

  • Catalog prices effective at publication. The latest prices on the website prevail.

For further inquiries or assistance, contact Breezy Promo at orders@breezypromo.com.

 

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